Returns & Exchanges
We want you to love your skin and your First Aid Beauty products, which is why we offer a 30-day satisfaction guarantee on all orders. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid USPS shipping label provided via email.
- 3.Pack Your Items
Securely place the products in their original packaging or a sturdy box and attach the prepaid shipping label to the outside.
- 4.Receive Your Refund
Drop your package at any USPS location; once we receive and inspect the return, your refund will be processed to your original payment method within 7-10 business days.